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TCC24-114 - Resolved- CERS, eManifest and CARM Client Portals are Unavailable

Notice received: 2024-11-08 9:29 PM ET

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The problem reported below has now been resolved. 

The CBSA’s Canadian Export Reporting System (CERS), eManifest Portal and CARM Client Portal (CCP) are currently unavailable.  
 
The CBSA is actively working to resolve this issue, but we currently do not have an estimated time for its resolution.  Further updates to this bulletin will be provided when additional information is available. We regret the inconvenience and thank you for your continued cooperation.
 

Action Required

The outage is resolved and clients can revert to normal procedures.
 

Résolu - Les portails SCDE, du Manifeste électronique et de la GCRA ne sont pas disponibles

Description

Le problème signalé ci-dessous est maintenant résolu. 

Le Système canadien de déclaration des exportations (SCDE), le portail du Manifeste électronique et le Portail de la GCRA ne sont actuellement pas disponibles. 
 
L'ASFC travaille activement à résoudre ce problème, mais nous n'avons actuellement pas de délai estimé pour sa résolution.  Des mises à jour seront fournies dès que des informations supplémentaires seront disponibles.  Nous regrettons les inconvénients et vous remercions de votre coopération continue.
 

Action requise

L’interruption de système est maintenant terminée donc les clients peuvent revenir aux procédures habituelles.  
 

Topic(s)

CBSA Assessment and Revenue Management (CARM)
System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.