TCC25-0069 CARM Client Portal (CCP) Intermittent Access Problem

June 2, 2025

The CBSA is currently experiencing intermittent access problems with the CARM Client Portals (CCP).

The CBSA is actively working to resolve this issue, but we currently do not have an estimated time for its resolution. Further updates to this bulletin will be provided when additional information is available. We regret the inconvenience and thank you for your continued cooperation.

TCC25-0069 Problèmes d'accès intermittents avec le portail de la GCRA

Veuillez noter que l'ASFC éprouve des problèmes d'accès intermittents avec le portail de la GCRA.

L'ASFC travaille activement à résoudre ce problème, mais nous n'avons actuellement pas de délai estimé pour sa résolution. Des mises à jour seront fournies dans ce bulletin lorsque des informations supplémentaires seront disponibles. Nous regrettons cet inconvénient et vous remercions de votre coopération continue.

Topic(s)

CBSA Assessment and Revenue Management (CARM)

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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– Sabrina, a CCS and CTCS Designate

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– Sabrina, a CCS and CTCS Designate

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“The CCS program is well presented and relevant for today’s workforce. It provides the key education required for entry-level employees... The breadth of the information is valuable – from cargo requirements to Incoterms to SIMA to basic tariff classification - it introduces individuals to all the key requirements to get started in a role.”

– Donna, a CCS and CTCS Designate