eManifest Portal Maintenance | ||||
Start Date / Time | End Date / Time | Clients Affected | ||
2025-07-03 04:00 (ET) | 2025-07-03 06:00 (ET) | All clients and service providers who transmit trade data using the eManifest Portal. | ||
| Description | ||||
| Thursday July 3, 2025 from 04:00 to 06:00 (ET): eManifest Portal users may be unable to access the portal or experience forced re-logon. | ||||
| Action Required | ||||
Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available. The procedures to follow during system outages/delays can be found at: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html. For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with two copies of the correct paperwork to present at arrival. The CBSA will accept paper documentation during an outage and no monetary penalties will be issued to external clients for failure to transmit required data during a scheduled or an unscheduled outage and for the 2 hours following system resumption. | ||||
CERS Portal Maintenance | ||||
Start Date / Time | End Date / Time | Clients Affected | ||
2025-07-03 04:00 (ET) | 2025-07-03 06:00 (ET) | All clients and service providers who transmit trade data using the CERS Portal. | ||
| Description | ||||
| Thursday July 3, 2025 from 04:00 to 06:00 (ET): CERS Portal users may be unable to access the portal or experience forced re-logon. | ||||
| Action Required | ||||
Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available. The procedures to follow during system outages/delays can be found at: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html. | ||||
CARM Client Portal Maintenance | ||||
Start Date / Time | End Date / Time | Clients Affected | ||
2025-07-03 04:00 (ET) | 2025-07-03 06:00 (ET) | All users of the CARM Client Portal | ||
| Description | ||||
| Thursday July 3, 2025 from 04:00 to 06:00 (ET): CARM Portal users may be unable to access the portal or experience forced re-logon. | ||||
| Action Required | ||||
Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available. The procedures to follow during system outages/delays can be found at: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html. | ||||
Topic(s)
Release
System Updates/Outages & Delays at the Border
Information source
Canada Border Services Agency (CBSA)
Disclaimer
The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.