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TCC25-0128 RESOLVED - CARM- Delay of Release Information

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Start Date / Time

End Date / Time

Clients Affected

2025-09-25 08:45 (ET)

2025-09-26 07:40 (ET)

All CARM EDI, API and Portal Clients

Description

The problem reported below has now been resolved.


There is a delay in the receipt of Release Information within CARM, which may result in clients receiving the reject message "No Release Found".  

Action Required

The outage is resolved and clients can revert to normal procedures.


RÉSOLU - GCRA- Retard d'information sur la mainlevée 

Date / heure de début

Date / heure de fin

Les clients affectés

2025-09-25 08:45 (HE)

2025-09-26 07:40 (HE)

Tous les clients GCRA EDI, API et du portail

Description

Le problème signalé ci-dessous est maintenant résolu.


Les clients pourraient recevoir le message de rejet "Aucune mainlevée trouvée" en raison d'un retard dans la réception des renseignements sur la mainlevée au sein de la GCRA.

Action requise

L’interruption de système est maintenant terminée donc les clients peuvent revenir aux procédures habituelles.  

Topic(s)

CBSA Assessment and Revenue Management (CARM)
Release
System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.