eManifest Portal Maintenance
Description
Sunday, September 28, 2025 from 03:00 and 03:30 (ET) and from 11:00 and 11:30 (ET): eManifest Portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents and update user accesses.
On Sunday, September 28, 2025 and from 03:00 and 10:00 (ET): eManifest portal users may be experiencing difficulties where the trade data is in “Updating” status
Action Required
Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available.
The procedures to follow during system outages/delays can be found at: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html.
For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with two copies of the correct paperwork to present at arrival. The CBSA will accept paper documentation during an outage and no monetary penalties will be issued to external clients for failure to transmit required data during a scheduled or an unscheduled outage and for the 2 hours following system resumption.
CERS Portal Maintenance
Description
Sunday, September 28, 2025 from 03:00 and 03:30 (ET) and from 11:00 and 11:30 (ET): CERS Portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents and update user accesses.
Action Required
Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available.
The procedures to follow during system outages/delays can be found at: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html.
Electronic Data Interchange (EDI) Maintenance
Description
Sunday September 28, 2025 from 10:30 to 12:00 (ET) and from 16:00 to 16:30 (ET): all EDI applications will be unavailable.
This includes: all incoming data or outbound messages such as acknowledgements, reject messages and notices, e.g. RNS, Completeness Notices during this time.
Action Required
Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available.
The procedures to follow during system outages/interruptions can be found below:
https://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html
For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival. The CBSA will accept paper documentation during an outage and no AMPS penalties will be issued for ACI related infractions resulting from this outage.
Alternatively, if you already have an eManifest Portal account set up, you may submit trade documents through the Portal during this outage, however, they will be held in a queue for processing until the outage is completed.