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TCC25-0133 - Integrated Import Declaration (IID) Processing Delay

Start Date / Time

2025-09-28 12:45 (ET)

Clients Affected

All clients and service providers who transmit trade data using the Integrated Import Declaration (IID) and Document Image Functionality (DIF)

Description

The CBSA is currently experiencing a delay for importers and custom brokers who submit Integrated Import Declaration (IID).  The CBSA is receiving all incoming IID messages but there is a delay in processing and sending some outbound messages such as acknowledgments, reject messages and notices (e.g., RNS. completeness notices, etc).

Please note, the CBSA is able to process the Document Image Functionality (DIF) and all other release service options.

The CBSA is actively working to resolve this issue, but we currently do not have an estimated time for its resolution.  Further updates to this bulletin will be provided when additional information is available.

We regret the inconvenience and thank you for your continued cooperation. 

Action Required

Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available.
 
The procedures to follow during system outages/delays can be found at: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html.

 

Topic(s)

Release
System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.