TCC25-0133 - Update 2 - Integrated Import Declaration (IID) Processing Delay
Start Date / Time
2025-09-28 12:45 (ET)
Clients Affected
All clients and service providers who transmit trade data using the Integrated Import Declaration (IID) and Document Image Functionality (DIF)
Description
We are continuing to investigate the issue, but do not have an estimated time of resolution at this time. We will provide an update when an estimated time of resolution is known.
** Please note that CBSA will provide an update to this bulletin only when we have significant information on the resolution to share or when the issue is resolved. An update will be provided tomorrow morning.**
The CBSA is currently experiencing a delay for importers and custom brokers who submit Integrated Import Declaration (IID). The CBSA is receiving all incoming IID messages but there is a delay in processing and sending some outbound messages such as acknowledgments, reject messages and notices (e.g., RNS. completeness notices, etc).
Please note, the CBSA is able to process the Document Image Functionality (DIF) and all other release service options.
The CBSA is actively working to resolve this issue, but we currently do not have an estimated time for its resolution. Further updates to this bulletin will be provided when additional information is available.
We regret the inconvenience and thank you for your continued cooperation.
Action Required
Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available.
The procedures to follow during system outages/delays can be found at: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html.
TCC25-0133 - Update 1 - Integrated Import Declaration (IID) Processing Delay
Description
We are continuing to investigate the issue, but do not have an estimated time of resolution at this time. We will provide an update when an estimated time of resolution is known.
The CBSA is currently experiencing a delay for importers and custom brokers who submit Integrated Import Declaration (IID). The CBSA is receiving all incoming IID messages but there is a delay in processing and sending some outbound messages such as acknowledgments, reject messages and notices (e.g., RNS. completeness notices, etc).
Please note, the CBSA is able to process the Document Image Functionality (DIF) and all other release service options.
The CBSA is actively working to resolve this issue, but we currently do not have an estimated time for its resolution. Further updates to this bulletin will be provided when additional information is available.
We regret the inconvenience and thank you for your continued cooperation.