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TCC25-0142 - RESOLVED - Delays in Processing EDI and eManifest Portal Messages

Start Date / Time

2025-10-07 16:30 (ET)

End Date / Time

2025-10-07 23:10 (ET)

Clients Affected

All clients and service providers who transmit trade data using EDI and eManifest portal.  

Description

The problem reported below has now been resolved. All systems are functioning normally.  

The CBSA is receiving and processing Electronic Data Interchange (EDI) and eManifest portal inbound data. However, there is a delay in sending outbound messages such as acknowledgements, reject messages and notices (e.g. RNS, completeness notices, etc) through EDI and/or eManifest portal.

During this time, eManifest portal users may be experiencing difficulties where the trade data is in “Updating” status. 

The CBSA is actively working to resolve this issue, but we currently do not have an estimated time for its resolution.  Further updates to this bulletin will be provided when additional information is available. We regret the inconvenience and thank you for your continued cooperation.

Action Required

The delay is resolved and clients can revert to normal procedures.

Topic(s)

Release
System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.