TCC25-0155 RESOLVED - CERS and eManifest Portals Intermittent Access Problem

October 31, 2025

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Start Date / Time	End Date / Time	Clients Affected
2025-10-30 14:30 (ET)	2025-10-31 09:00 (ET)	All clients submitting trade data using the eManifest and CERS portals.
Description
The problem reported below has now been resolved. The CBSA is currently experiencing intermittent access problems with the Canadian Export Reporting System (CERS) and the eManifest Portals. The CBSA is actively working to resolve this issue, but we currently do not have an estimated time for its resolution. Further updates to this bulletin will be provided when additional information is available. We regret the inconvenience and thank you for your continued cooperation.
Action Required
The outage is resolved and clients can revert to normal procedures.

RÉSOLU - Problèmes d'accès intermittents avec les portails du SCDE et du Manifeste électronique
Date / heure de début	Date / heure de fin	Les clients affectés
2025-10-30 14:30 (HE)	2025-10-31 09:00 (HE)	Tous les clients qui transmettent leurs documents commerciaux par les portails du Manifeste électronique et du SCDE.
Description
Le problème signalé ci-dessous est maintenant résolu. Veuillez noter que l'ASFC éprouve des problèmes d'accès intermittents avec les portails du Système canadien de déclaration des exportations (SCDE) et du Manifeste électronique. L'ASFC travaille activement à résoudre ce problème, mais nous n'avons actuellement pas de délai estimé pour sa résolution. Des mises à jour seront fournies dès que des informations supplémentaires seront disponibles. Nous regrettons les inconvénients et vous remercions de votre coopération continue.
Action requise
L’interruption de système est maintenant terminée donc les clients peuvent revenir aux procédures habituelles.

Topic(s)

Release

System Updates/Outages & Delays at the Border

Exports

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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