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TCC25-0172- EDI/Portal SCHEDULED Maintenance Unavailability - UPDATE

Members, the CSCB understands that EDI/Portal maintenance this week is not ideal due to US Thanksgiving / Black Friday increased volumes. We have advocated on behalf of members to have the maintenance window moved so it’s less impactful. 

Since we made the request this morning the CBSA has advised: They are looking into it --- more to come.

UPDATE: Unfortunately the CBSA has advised that this week's Scheduled Maintenance Unavailability is unavoidable. 

The CBSA said: Our IT colleagues reviewed the request and, unfortunately, cannot postpone this. This work is necessary to avoid greater risk during the actual US Thanksgiving/Black Friday period.

 

EDI/Portal Scheduled Maintenance Unavailability 

Start Date / Time

End Date / Time

Clients Affected

2025-11-26 03:00 (ET)

2025-11-26 06:00 (ET)

All clients who use EDI, eManifest, CERS and CARM portals to transmit their trade data. 

Description

Please note that for maintenance purposes, the following CBSA commercial systems will be impacted on Wednesday November 26, 2025 from 03:00 (ET) to 06:00 (ET): 

  • EDI applications will be unavailable. This includes all incoming data or outbound messages such as acknowledgements, reject messages and notices, e.g. RNS, Completeness Notices during this time.
  • CERS, eManifest and CARM portals will be unavailable. 

We regret the inconvenience and thank you for your cooperation.

 

Action Required

 

The procedures to follow during system outages/delays can be found at: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html.

 

TCC25-0172-Interruptions de service prévues pour les systèmes EDI/Portail de l’ASFC

 

Interruption de services prévues pour les systèmes EDI/Portails de l'ASFC

Date / heure de début

Date / heure de fin

Les clients affectés

2025-11-26 03:00 (HE)

2025-11-26 06:00 (HE)

Tous les clients qui utilisent  l'EDI, le portail du Manifeste électronique,  le portail du SCDE et le portail de la GCRA pour transmettre leurs documents commerciaux.

Description

Veuillez prendre note qu'à des fins de maintenance, les système commerciaux de l’ASFC suivants seront impactés mercredi le 26 novembre, 2025 de 03:00 (HE) à 06:00 (HE) :

  • Les applications d’EDI ne seront pas disponibles. Cela inclut toutes les données électroniques entrantes ou les messages de sortie tels que les accusés de réception, les messages de rejet et les avis (e.g., le STAM, l’avis de l’intégrité). 
  • Les portails SCDE, du Manifeste électronique et de la GCRA ne seront pas disponibles.  

 

Nous sommes désolés pour les inconvénients occasionnés et nous vous remercions de votre collaborationocuments commerciaux

 

Action requise

 

Les procédures à suivre lors de pannes/délais de système peuvent être trouvées à l'adresse:

http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-fra.html.  

 

Topic(s)

CBSA Assessment and Revenue Management (CARM)
Release
System Updates/Outages & Delays at the Border
Exports

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.