Skip to main content

TCC26-0057 - RESOLVED - Volume Related Processing Delays

Start Date / Time

End Date / Time

Clients Affected

2026-03-30 12:40 (ET)

2026-03-30 16:24 (ET)

All clients and service providers who transmit trade data using EDI and eManifest portal. 
Description

The problem reported below has now been resolved.


The CBSA is receiving higher than usual volumes of Electronic Data Interchange (EDI) and eManifest portal messages resulting in delays.

The estimated delay is approximately 1-3 hours.

It affects outbound messages such as acknowledgements, reject messages and notices (e.g. RNS, completeness notices, etc) through EDI and/or eManifest portal.  Portal users may be experiencing difficulties where the trade data is in “Updating” status.  During this time, we continue to process the movement of goods.

The CBSA provides updates when new information is available. Thank you for your continued cooperation as we work to resolve this issue.

Action Required

The delay is resolved and clients can revert to normal procedures.

Topic(s)

Release
System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.