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TCC26-0059 Easter Weekend Holiday

The Technical Commercial Client Unit (TCCU) will be closed on Friday, April 3, 2026 and Monday, April 6, 2026.  However, the TCCU production support will be operating on an “after hours” schedule during this time.

For urgent client service outside business hours and statutory holidays, please contact the TCCU hotline at 1-888-957-7224 and your enquiry will be answered by a TCCU officer. Also, please refer to the following CBSA website link that offers guidelines for clients using the TCCU’s after-hours/weekend/holiday pager service: https://www.cbsa-asfc.gc.ca/eservices/services-eng.html.

TCC26-0059 - Congé pour la fin de semaine de Pâques

L’Unité des services techniques aux clients commerciaux (USTCC) sera fermée vendredi le 3 avril 2026 et lundi le 6 avril 2026. Par contre, pendant ce congé, l’assistance à la clientèle externe en production de l’USTCC sera disponible selon l’horaire d’après les heures ouvrables.

Pour toute demande urgente en dehors des heures ouvrables et lors des jours fériés, veuillez contacter la ligne d'assistance de l'USTCC au 1-888-957-7224 et un agent répondra à votre demande.  Veuillez également consulter le lien suivant du site web de l'ASFC qui propose des directives pour les clients utilisant les services de l'USTCC en dehors des heures ouvrables, les week-ends et les jours fériés:  https://www.cbsa-asfc.gc.ca/eservices/services-fra.html.

Topic(s)

Release
System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.