TCC26-0078 - Integrated Import Declaration (IID) Processing Delay

April 17, 2026

Start Date / Time	End Date / Time	Clients Affected
2026-04-16 15:17 (ET)	Investigation still underway– no estimated time of resolution	All clients and service providers who transmit trade data using the Integrated Import Declaration (IID) and Document Image Functionality (DIF)
Description
UPDATE 2 - We are continuing to investigate the issue, but do not have an estimated time of resolution at this time. We will provide an update when an estimated time of resolution is known. The CBSA is currently experiencing a delay for importers and custom brokers who submit Integrated Import Declaration (IID). The CBSA is receiving all incoming IID messages but there is a delay in processing and sending some outbound messages such as acknowledgments, reject messages and notices (e.g., RNS. completeness notices, etc). Please note that the documents (CCN's and housebills) associated to the IID's may also experience the same delays. The CBSA is able to process the Document Image Functionality (DIF) and all other release service options. We are working to resolve this problem and currently do not have an estimated time of resolution. We will update this message as soon as more information is available. We regret the inconvenience and thank you for your cooperation.
Action Required
To All CBSA Commercial Clients: Please refer to the contingency procedures to follow during system delays or be prepared to resume transmission once the delayed documents have been processed. During this time, we continue to facilitate the movement of goods in accordance with the contingency procedures. If you have already transmitted your EDI document, please note there is no need to resubmit. Resubmitting documents adds to the volume of messages and may result in additional processing delays. To Importers and Custom Brokers who submit Integrated Import Declaration (IID): In order to minimize delays, clients with CFIA-regulated transactions are encouraged to verify the status of the CFIA decision using the CFIA Shipment Tracker for Food, Plant and Animal products instead of calling or emailing the National Import Service Center (NISC). If you need additional information, please consult CFIA web page : National Import Service Centre (NISC).

Topic(s)

Release

System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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