TCC26-0080 - Volume Related Processing Delays

April 17, 2026

Start Date / Time	End Date / Time	Clients Affected
2026-04-17 11:00 (ET)		All clients and service providers who transmit trade data using EDI and eManifest portal.
Description UPDATE 1: The delay is now approximately 4-6 hours. The CBSA will continue to provide updates when new information is available.
The CBSA is receiving higher than usual volumes of Electronic Data Interchange (EDI) and eManifest portal messages resulting in delays. The estimated delay is approximately 1-3 hours. It affects outbound messages such as acknowledgements, reject messages and notices (e.g. RNS, completeness notices, etc) through EDI and/or eManifest portal. Portal users may be experiencing difficulties where the trade data is in “Updating” status. During this time, we continue to process the movement of goods. The CBSA provides updates when new information is available. Thank you for your continued cooperation as we work to resolve this issue.
Action Required
To All CBSA Commercial Clients: Please refer to the contingency procedures to follow during system delays or be prepared to resume transmission once the delayed documents have been processed. During this time, we continue to facilitate the movement of goods in accordance with the contingency procedures. If you have already transmitted your EDI document, please note there is no need to resubmit. Resubmitting documents adds to the volume of messages and may result in additional processing delays. To Importers and Custom Brokers who submit Integrated Import Declaration (IID): In order to minimize delays, clients with CFIA-regulated transactions are encouraged to verify the status of the CFIA decision using the CFIA Shipment Tracker for Food, Plant and Animal products instead of calling or emailing the National Import Service Center (NISC). If you need additional information, please consult CFIA web page : National Import Service Centre (NISC). To Highway Carriers: For highway carriers, if you are proceeding to the border during this issue, please ensure all drivers are provided with two copies of the correct paperwork to present at arrival. The CBSA will accept paper documentation during a delay and for the 2 hours following after the delay has been resolved. No monetary penalties will be issued to clients for failure to transmit required data during this time.

Topic(s)

Release

System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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