eManifest Portal Maintenance | ||||
Start Date / Time | End Date / Time | Clients Affected | ||
2026-07-11 06:00 (ET) 2026-07-12 06:00 (ET) | 2026-07-11 07:00 (ET) 2026-07-12 07:00 (ET) | All clients and service providers who transmit trade data using the eManifest Portal. | ||
| Description | ||||
| Saturday, July 11, 2026 from 06:00 (ET) and 07:00 (ET) and Sunday, July 12, 2026 from 06:00 (ET) and 07:00 (ET): eManifest portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents and update user accesses. | ||||
| Action Required | ||||
There are no planned outages expected, services should remain available. However, in the event of an interruption or delay, please refer to the CBSA System Outage Contingency Plan. We will continue to facilitate the movement of goods in accordance with the contingency procedures. Highway Carriers: Please ensure all drivers proceeding to the border are provided with two copies of the paperwork required to present at arrival. The CBSA will accept paper documentation during a maintenance and for two hours following after the maintenance is completed. No monetary penalties will be issued to clients for failure to transmit required data during this period. | ||||
CERS Portal Maintenance | ||||
Start Date / Time | End Date / Time | Clients Affected | ||
2026-07-11 06:00 (ET) 2026-07-12 06:00 (ET) | 2026-07-11 07:00 (ET) 2026-07-12 07:00 (ET) | All clients and service providers who transmit trade data using the CERS Portal. | ||
| Description | ||||
| Saturday, July 11, 2026 from 06:00 (ET) and 07:00 (ET) and Sunday, July 12, 2026 from 06:00 (ET) and 07:00 (ET): CERS portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents and update user accesses. | ||||
| Action Required | ||||
| There are no planned outages expected, services should remain available. However, in the event of an interruption or delay, please refer to the CBSA System Outage Contingency Plan. We will continue to facilitate the movement of goods in accordance with the contingency procedures. | ||||
Electronic Data Interchange (EDI) Maintenance | ||||
Start Date / Time | End Date / Time | Clients Affected | ||
2026-07-11 04:00 (ET) | 2026-07-11 22:00 (ET) | All clients and service providers who transmit trade data using EDI. | ||
| Description | ||||
| CBSA will be conducting system maintenance on Saturday, July 11, 2026, from 04:00 (ET) to 22:00 (ET). There are no planned outages expected, services should remain available. However, in the event of an interruption or delay, please refer to the CBSA System Outage Contingency Plan. | ||||
| Action Required | ||||
All CBSA Commercial Clients: If you have already transmitted your EDI document, please note there is no need to resubmit. Resubmitting documents adds to the volume of messages and may result in additional processing delays. Highway Carriers: Please ensure all drivers proceeding to the border are provided with two copies of the paperwork required to present at arrival. The CBSA will accept paper documentation during a maintenance and for two hours following after the maintenance is completed. No monetary penalties will be issued to clients for failure to transmit required data during this period. | ||||
| Client Service / Contact Information | ||||
For eManifest Portal, Canadian Export Reporting System (CERS) Portal , Single Window Initiative (SWI), Advance Commercial Information (ACI) and Electronic Data Interchange (EDI). Technical Commercial Client Unit (TCCU) Hours of operation: Regular Business Hours: Monday to Friday, 08:00 – 17:00 (ET). Call the hotline for urgent technical assistance and problems regarding the submission of trade data, e.g. reject messages, via EDI, eManifest and CERS portals. Email support is also available for EDI applications, testing and general inquiries. After Hours: Weekdays 17:00 – 08:00 (ET) Saturday, Sunday and all civic and statutory holidays – 24/7. Call the hotline for urgent technical assistance. When calling the hotline, leave a detailed message and an officer will return your call. | ||||
Topic(s)
Release
System Updates/Outages & Delays at the Border
Information source
Canada Border Services Agency (CBSA)
Disclaimer
The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.