TCC26-0119 CARM Client Portal (CCP) Scheduled Maintenance

July 13, 2026

Start Date / Time	End Date / Time	Clients Affected
2026-07-15 03:00 (ET)	2026-07-15 06:00 (ET)	All users of the CARM Client Portal (CCP)
Description
Due to system maintenance, the CARM Client Portal (CCP) will be unavailable on Wednesday, July 15, 2026 between 03:00 (ET) and 06:00 (ET).
Action Required
Please follow System Outage Contingency Plan (SOCP) procedures during the system maintenance period. We will continue to facilitate the movement of goods in accordance with the contingency procedures.

TCC26-0119 Entretien prévu pour le portail client de la GCRA

Date / heure de début	Date / heure de fin	Les clients affectés
2026-07-15 03h00 (HE)	2026-07-15 06h00 (HE)	Tous les utilisateurs du portail client de la GCRA
Description
Pour des fins d’entretien, les utilisateurs du portail client de la GCRA ne sera pas disponible mercredi le 15 juillet 2026 entre 03h00 (HE) et 06h00 (HE).
Action requise
Veuillez suivre le Plan d'urgence en cas de pannes de système (PUPS) pendant la période d’entretien des systèmes. Nous continuerons de faciliter le mouvement des marchandises conformément aux procédures d’urgence.

Topic(s)

CBSA Assessment and Revenue Management (CARM)

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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