TCC26-0127- RESOLVED - Integrated Import Declaration (IID) Processing Delay

August 12, 2026

Start Date / Time	End Date / Time	Clients Affected
2026-08-11 15:00 (ET)	2026-08-11 22:30 (ET)	All clients and service providers who transmit trade data using the Integrated Import Declaration (IID) and Document Image Functionality (DIF)
Description
The problem reported below has now been resolved. The CBSA is currently experiencing a delay for importers and custom brokers who submit Integrated Import Declaration (IID). The CBSA is receiving all incoming IID messages but there is a delay in processing and sending some outbound messages such as acknowledgments, reject messages and notices (e.g., RNS. completeness notices, etc). Please note, the CBSA is able to process the Document Image Functionality (DIF) and all other release service options. We will provide updates as new information becomes available. Thank you for your continued cooperation as we work to resolve this issue.
Action Required
The delay is resolved and clients can revert to normal procedures.

TCC26-0127 - RÉSOLU -Délai dans le traitement des messages de Déclarations intégrées des importations (DII)

Date / heure de début	Date / heure de fin	Les clients affectés
2026-08-11 15h00 (HE)	2026-08-11 22:30 (HE)	Tous les clients et fournisseurs de service transmettant des documents commerciaux de Déclarations intégrées des importations (DII) et de la Fonctionnalité d’imagerie documentaire (FID)
Description
Le problème signalé ci-dessous est maintenant résolu. L'ASFC éprouve présentement un délai pour les importateurs et courtiers en douanes qui envoient des documents de Déclaration intégrée des importations (DII). L’ASFC traite les DII entrantes mais il y a un délai dans le traitement de certains messages de sortie tels que les accusés de réception, les messages de rejet et les avis (STAM, avis d'intégralité, etc). Veuillez prendre note que l’ASFC est capable de traiter les documents de la Fonctionnalité d’imagerie documentaire (FID) et toutes les autres options de services. Nous fournirons des mises à jour dès que de nouvelles informations seront disponibles. Merci de votre coopération continue pendant que nous travaillons à résoudre ce problème.
Action requise
Le délai est résolu et les clients peuvent revenir aux procédures habituelles.

Topic(s)

Release

System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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