TCC26-0142 - Intermittent issues with eManifest and CERS Portals

September 28, 2026

Start Date / Time	End Date / Time	Clients Affected
2026-09-28 12:05 (ET)	Investigation still underway – no estimated time of resolution	All clients submitting trade data using the CERS and eManifest Portals.
Description
The CBSA’s Canadian Export Reporting System (CERS) portal and eManifest portal are currently having intermittent access issues. We will provide updates as new information becomes available. Thank you for your continued cooperation as we work to resolve this issue.
Action Required
All CBSA Commercial Clients: Please follow System Outage Contingency Plan (SOCP) procedures until the system is available, and be prepared to resume transmission once the delayed documents have been processed. We will continue to facilitate the movement of goods in accordance with the contingency procedures. Highway Carriers: Please ensure all drivers proceeding to the border are provided with two copies of the paperwork required to present at arrival. The CBSA will accept paper documentation during a system issue and for two hours following confirmation of its resolution. No monetary penalties will be issued to clients for failure to transmit required data during this period.

Topic(s)

Release

System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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