TCC26-0145 CARM Scheduled Maintenance

October 2, 2026

Start Date / Time	End Date / Time	Clients Affected
2026-10-03 09:00 (ET)	2026-10-03 21:00 (ET)	All CARM EDI, API and Portal Clients
Description
Due to system maintenance activities, the CARM Client Portal, CAD EDI, CAD API, Tariff, Duty & Taxes Calculator, and Bond API will be unavailable on Saturday, October 3, 2026 between 9:00 (ET) and 21:00 (ET).
Action Required
Please follow System Outage Contingency Plan (SOCP) procedures during the system maintenance period. We will continue to facilitate the movement of goods in accordance with the contingency procedures.

Interruption de service prévue pour la GCRA
Date / heure de début	Date / heure de fin	Les clients affectés
2026-10-03 09h00 (HE)	2026-10-03 21h00 (HE)	Tous les clients GCRA EDI, API et du portail
Description
En raison d'interruption du service prévue, le portail client de la GCRA, DDC EDI, DDC API, le calculateur de tarifs, droits et taxes et les API de caution ne seront pas disponibles samedi le 3 octobre 2026 de 09h00 (HE) au 21h00 (HE).
Action requise
Veuillez suivre le Plan d'urgence en cas de pannes de système (PUPS) pendant la période d’entretien des systèmes. Nous continuerons de faciliter le mouvement des marchandises conformément aux procédures d’urgence.

Topic(s)

CBSA Assessment and Revenue Management (CARM)

Release

System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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– Larry, a long standing member

“All modules [in the CCS course] are insightful, I appreciate all the calculation module with the complication of duties, taxes and surtax that was covered.”

– Kwan, a CCS course graduate

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– Shawn, CSCB member

“I appreciate your guidance on this issue... Your support is deeply appreciated! We are also thrilled to be a member of the CSCB community...”

– Romnick, CSCB member

“Just a brief note to say thank you for all the work that you and your team is putting in to keep all of us (Importers, Exporters, Customs Brokers) up to date with the new regulations and changes that are coming with CARM.”

– Patricia, CSCB member

“CSCB education gave me specialized, industry-recognized knowledge and practical skills that not only helped prepare me for the CBSA professional exam but also set me apart as a confident and capable customs professional.”

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– CSCB Member

“All [were] excellent sessions and pertinent to today's environment.”

– CSCB National Conference Attendee

“[I would recommend the CCS course] it gives a great framework and covers board topics. It is very helpful to people entering the field.”

– Kwan, a CCS course graduate

“The CARM session was the most valuable because there was a clear indication that CSCB was working with CBSA to find a resolution to the issues that brokers are experiencing and we got an active opportunity to participate in that conversation.”

– 2026 CSCB National Conference Attendee

TCC26-0145 CARM Scheduled Maintenance

Interruption de service prévue pour la GCRA

Topic(s)

Information source

Disclaimer

What Our Community Says