Accounts Receivable Ledger Bulletin #40
Issue: Outstanding account balances for transactions filed by Icecorp Logistics must be paid by the importer.
Resolution / Action Required: The Canada Border Services Agency (CBSA) is aware that many importers may be impacted by the sudden closure of Icecorp Logistics Inc and its Icecorp Customs Brokers division.
The CBSA has conducted a preliminary review and has generated Statements of Account (SOA) for importers who may have an outstanding account balance relating to Icecorp filed transactions. You may receive a letter in the coming days with additional information about your account. If you have been impacted by the closure of Icecorp Logistics Inc, you can visit a CBSA port of entry to obtain a copy of your SOA and to correct importation documents that may not have been filed correctly prior to the closure of Icecorp Logistics Inc.
If you have not received a letter by December 20, 2017, or if you have question about your SOA, please contact the CARM mailbox at [email protected]. To accelerate and better direct your request, enter “Icecorp” as the subject line of your email.
Contact information:
- Visit the Commercial Payments and Accounts site http://www.cbsa-asfc.gc.ca/prog/arl-glcc/menu-eng.html on the CBSA’s internet for more information.
- For questions about the contents of ARL statements, contact the CARM mailbox at: [email protected].
- For technical issues related to receiving electronic statements, contact the CBSA’s Technical Commercial Client Unit (TCCU) by phone at 1-888-957-7224 or by email at [email protected].