Delegation of Authority (DOA) - Manage My Business Relationships

The Delegation of Authority - Manage My Business Relationships Road Map provides steps on requesting delegation of authority (DOA) as an employee of a customs broker, providing DOA to an employee, requesting DOA from an importer, and providing DOA to a customs broker.

What Our Community Says

“Thank you for the information!... CSCB is a great organization!”

– Margaret, an importer and a CSCB Preferred Business Client

“Thank you so much for your prompt reply... Your consistent willingness to help is truly appreciated.”

– Emma, a long standing member

“Just a brief note to say thank you for all the work that you and your team is putting in to keep all of us (Importers, Exporters, Customs Brokers) up to date with the new regulations and changes that are coming with CARM.”

– Patricia, CSCB member

“I appreciate your guidance on this issue... Your support is deeply appreciated! We are also thrilled to be a member of the CSCB community...”

– Romnick, CSCB member

“The CCS course was interesting and very informative. When working on course modules, quizzes and tests, I developed good knowledge of the customs rules and procedures and also have created excellent collection of materials, resources and legal documents..”

– Alexandre, CCS course graduate

“Many thanks for your response, for what you do and what the CSCB does for the import community.”

– Shawn, CSCB member

“I have utmost respect for the CSCB staff and the work they do on behalf of brokers and importers.”

– Mark, an importer and a CSCB Preferred Business Client

“The CSCB has been the single most important organization for the Customs brokerage industry for as many years as I have worked in the industry and I started in 1969.”

– Larry, a long standing member

“I have used the TwoGreySuits website for the past several years and have found it to be very helpful. There is significant HR information there... Thank-you to CSCB for providing this valuable service year after year for the members.”

– Kim, a long standing member

“Re: COVID-19: "Good luck with the battle!!.. Your advocacy is so important to our industry."”

– Lizanne, a CSCB member