CBSA's Trusted Trader Newsletter

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Canada Border Services Agency (CBSA)

What Our Community Says

“The CCS program is well presented and relevant for today’s workforce. It provides the key education required for entry-level employees... The breadth of the information is valuable – from cargo requirements to Incoterms to SIMA to basic tariff classification - it introduces individuals to all the key requirements to get started in a role.”

– Donna, a CCS and CTCS Designate

“I was contacted by the SIMA unit and we got this sorted out together thanks to your advocacy. Much appreciate your assistance. ????”

– CSCB Member

“Thank you so much for your prompt reply... Your consistent willingness to help is truly appreciated.”

– Emma, a long standing member

“Appreciate all the work you’re doing for all of us!”

– CSCB Member

“...thank you so much !! Our Society rocks : )”

– CSCB Member

“All [were] excellent sessions and pertinent to today's environment.”

– CSCB National Conference Attendee

“...thank you and the rest of the CSCB team for being so knowledgeable and timely, as always.”

– Joe, a long standing member

“The course was well-structured, informative and easy to work through.”

– CARM Essentials Micro-course Student

“As it was my first conference, it was an overall great learning opportunity.”

– Jessika, 2026 CSCB National Conference Attendee

“CSCB education gave me specialized, industry-recognized knowledge and practical skills that not only helped prepare me for the CBSA professional exam but also set me apart as a confident and capable customs professional.”

– Sabrina, a CCS and CTCS Designate