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CARM Mass Adjustment Functionality

Please note CBSA are experiencing issues with the CARM Mass Adjustment (MA) functionality. CBSA ask that trade chain partners refrain from submitting mass adjustment cases until further notice, including portal, EDI and API. CBSA continues to accept Voluntary Disclosure requests, Drawback cases and…

TCC25-0205  Holidays Schedule

La version française suit Clients Affected: All clients and services providers who transmit commercial documents using EDI, the eManifest and CERS Portals. The Technical Commercial Client Unit (TCCU) office will be closed on Thursday, December 25, 2025, Friday, December 26, 2025 and Thursday…

TCC25-0204 EDI & Portals Monthly SCHEDULED Maintenance Outage for 2026

La version française suit Scheduled Maintenance Outages for 2026 Clients using Electronic Data Interchange (EDI) along with the Canadian Export Reporting System (CERS) and eManifest portals of the Canada Border Services Agency (CBSA) are advised that they can expect scheduled maintenance outages on…

Supply Chains Act Bulletin – Special Edition

(La version française suit) Updates from Public Safety Canada on the Fighting Against Forced Labour and Child Labour in Supply Chains Act (Supply Chains Act) In this edition: Launch of the 2026 reporting cycle Guidance updates for 2026 List of entities and government institutions with a published…
MEMBERS ONLY

Several D-memo updates open for comment by January 15, 2026

The CBSA, via the Border Commercial Consultative Committee (BCCC) is seeking feedback on the following D-memoranda by January 15, 2026: Memorandum D10-15-24: Tariff Item Number 9979.00.00 – Goods Specifically Designed to Assist Persons With Disabilities Memorandum D10-15-12 - Interpretation of…

TCC25-0203 RESOLVED - Delays in Processing EDI and eManifest Portal Messages

Start Date / Time End Date / Time Clients Affected 2025-12-20 14:15 (ET) 2025-12-20 15:42 (ET) All clients and service providers who transmit trade data using EDI and eManifest portal. Description The problem reported below has now been resolved. The CBSA is receiving higher than usual volumes of…

TCC25-0203 Delays in Processing EDI and eManifest Portal Messages

Start Date / Time End Date / Time Clients Affected 2025-12-20 14:15 (ET) All clients and service providers who transmit trade data using EDI and eManifest portal. Description The CBSA is receiving higher than usual volumes of Electronic Data Interchange (EDI) and eManifest portal messages resulting…

TCC22-0202 RESOLVED - Delays in Processing EDI and eManifest Portal Messages

Start Date / Time End Date / Time Clients Affected 2025-12-19 15:56 (ET) 2025-12-19 18:05 (ET) All clients and service providers who transmit trade data using EDI and eManifest portal. Description The problem reported below has now been resolved. The CBSA is receiving higher than usual volumes of…

TCC25-0201 RESOLVED- CERS, eManifest and CARM Client Portals are Unavailable

Start Date / Time End Date / Time Clients Affected 2025-12-19 14:00 (ET) 2025-12-19 16:34 (ET) All clients submitting trade data using the eManifest, CERS and CARM Client portals. Description The problem reported below has now been resolved. The CBSA eManifest, the Canadian Export Reporting System…

TCC22-0202 Delays in Processing EDI and eManifest Portal Messages

Start Date / Time End Date / Time Clients Affected 2025-12-19 15:56 (ET) All clients and service providers who transmit trade data using EDI and eManifest portal. Description The CBSA is receiving higher than usual volumes of Electronic Data Interchange (EDI) and eManifest portal messages resulting…

TCC25-0201 CERS, eManifest and CARM Client Portals are Unavailable

Start Date / Time End Date / Time Clients Affected 2025-12-19 14:00 (ET) Initial investigation underway All clients submitting trade data using the eManifest, CERS and CARM Client portals. Description The CBSA eManifest, the Canadian Export Reporting System (CERS), and CARM Client Portals (CCP) are…

Message on the CARM Client Portal homepage

Please note that there is a banner on the CARM Client Portal homepage stating it is 'inaccessible' . We have inquired whether a TCCU Bulletin will be posted advising of the issue and the estimated time of resolution. We have also received inquiries about CERS possibly being down, we believe this…

Notice of extension of administrative review: Mattresses (MAT 2025 UP2)

The Canada Border Services Agency has extended the conclusion of the administrative review of certain mattresses originating in or exported from the People’s Republic of China and exported by the following exporters: Dongguan Sinohome Limited Dormeo North America, LLC Sinomax (Zhejiang) Polyurethane…

New version of CFIA directive D-14-02

(Le français suit) On December 18, 2025, the Canadian Food Inspection Agency (CFIA) published a revised version of directive D-14-02: Hardwood Export Program . This directive has recently been renamed and revised to reflect changes in terminology to support the integration of the Hardwood Export…

Notifications of the Implementation of Certain Steel Measures

(le français suit) This message is to highlight for your awareness the implementation of steel support measures announced by the Prime Minister on November 26. Effective December 26, these measures: Impose a 25 per cent global tariff on the full value of steel derivatives products; and Reduce tariff…
MEMBERS ONLY

Clarification regarding Agricultural Products and CN25-19

Members, we have updated our Surtax Q&A page with the following clarification from CBSA, related to the addition of agricultural products to Customs Notice 25-19: United States Surtax Remission Order. Question/Issue We have a member who noticed that goods imported for use, in Canada, in the…

Happy Holidays from Your CSCB Team & Holiday Operations Information

As we wrap up another year of service, the CSCB team would like to express our sincere appreciation for the continued support of our community. Your confidence in our work motivates us daily. Please note that our offices will be closed from December 24-28, 2025, and again from January 1-4, 2026…