16 December 2009

EICS Bulletin, 15 Dec 2009 - Connectivity Unavailable 

Connectivity to EICS (Web and EDI) is down due to technical problems. As the source of the problem appears to lie outside the DFAIT Network, we are unable to advise further at the moment.

Please do NOT re-send any EDI traffic. Transactions will be processed as it comes in.

Your PKI Certificate (Entrust Profile) may become disabled if multiple logins are attempted while the PKI directory is unavailable. This includes Certificates used for EDI encryption.

Please note that since EICB does not offer support outside of regular office hours (08:00 – 17:00 ET) - nor does the PKI Certificate Authority – any disabled PKI Certificates would not be resolved before tomorrow morning, 16 December 2009.