The CBSA has provided the following contact information for B2s that are being prcessed in the GTA and Quebec regions:

GTA Region - Hamilton

For B2 status requests, please contact:

Sandy Mousseau

Clerical Supervisor

(905) 308-8791

For other B2 related matters, please contact:

Sheila Mercer

Manager, Client Services

GTA and Pacific Regions

(905) 308-8536

[email protected]

GTA Region - Scarborough

For B2 status requests, please contact:

Oya Yuen

Clerical Supervisor

(416) 973-5812

- or -

Karen Wilson

Clerical Supervisor

(416) 973-4031

For other B2 related matters, please contact:

Stephen Love

Manager, Client Services

GTA and Prairie Regions

(416) 952-6783

[email protected]

Québec Region

For B2 status requests, please send a FAX to (514) 283-9855 to the attention of "Clerk – Status".

For any other matters pertaining to B2s, please contact:

Jocelyn Mercier

Chief of Refunds

Quebec, Atlantic and NOR Regions

(514) 286-7879 #5252

[email protected]