CBSA Message (TCC17-132) - CBSA System Outage Contingency Plan

May 29, 2017

In response to the recent outages, CBSA has reissued its outage contingency plans.  The CSCB continues to pursue not just a review of these plans but also an understanding and resolution of the root causes of the outages that continue to occur.

Clients Affected: All clients and service providers who transmit trade data using EDI and Portal. 

CBSA would like to remind all trade chain partners that the CBSA System Outage Contingency Plan is available online. 

The online version can be found here, http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html.

In addition, the respective summary outage sheets (SOS) by client type can be found with the links below:


Topic(s): 
Release / System Updates/Outages & Delays at the Border