CBSA Message (TCC17-138) - Resolved - Delays in Processing ALL EDI and Portal Messages

June 19, 2017

Notice received: Mon 2017-06-19  2:44 PM EDT

The system issue reported below has now been resolved. 

Clients Affected: All clients and service providers who transmit trade data using EDI and Portal

Please note that CBSA is receiving and processing EDI and Portal inbound data. However, there is a delay in sending outbound messages such as acknowledgements, reject messages and notices E.g. RNS, Completeness Notices through EDI and Portal. 

We are working to resolve this problem and will update our hotline as soon as more information is available. We regret the inconvenience and thank you for your cooperation.

Client service support is available 24/7 should you require immediate assistance. 

Action Required: Please revert to submitting all trade data electronically. 


Topic(s): 
Release / System Updates/Outages & Delays at the Border