Clients Affected: All clients and service providers who transmit trade data using EDI. 

In order to complete the time change from Eastern Daylight Time to Standard Time, all EDI applications will be unavailable for 120 minutes on Sunday, November 05, 2017 from 1:30 (Eastern Daylight Time) to 2:30 (Eastern Standard Time). This includes: all incoming data or outbound messages such as acknowledgements, reject messages and notices E.g. RNS, Completeness Notices during this time.

We will update this message if the outage extends past the end date/time. We regret the inconvenience and thank you for your cooperation.

Client service support is available 24/7 should you require immediate assistance.

Action Required:

Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available.

The procedures to follow during system outages/interruptions can be found at: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html.

For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival.