CBSA Message (TCC19-094): Resolved Integrated Document Image (IID) Partial Outage
Received on Saturday, September 14, 2019 at 11:30 ET.
The messaging problem noted below has now been resolved. All systems are functioning normally.
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We are currently experiencing a partial outage for clients that submit Integrated Document Image (IID). During this outage, the CBSA is unable to process all incoming IID messages or send outbound messages such as acknowledgments, reject messages and notices
Please note, the CBSA is able to process all other release service options.
We are working to resolve this problem and will update this message as soon as more information is available. We regret the inconvenience and thank you for your cooperation.
Client service support is available 24/7 should you require immediate assistance. Please refer to the Client Service/Contact Information below.