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CBSA seizes 800 kg of outbound cannabis in Halifax

The Canada Border Services Agency (CBSA) and Royal Canadian Mounted Police (RCMP) are securing our borders by collaborating on investigations to prevent illegal drug smuggling and organized crime. On September 5, 2025, CBSA border services officers, with the assistance of CBSA intelligence officers…

TCC25-0155 RESOLVED - CERS and eManifest Portals Intermittent Access Problem

La version française suit Start Date / Time End Date / Time Clients Affected 2025-10-30 14:30 (ET) 2025-10-31 09:00 (ET) All clients submitting trade data using the eManifest and CERS portals. Description The problem reported below has now been resolved. The CBSA is currently experiencing…

TCC25-0155 UPDATE 1 - CERS and eManifest Portals Intermittent Access Problem

UPDATE 1 - CERS and eManifest Portals Intermittent Access Problem Start Date / Time End Date / Time Clients Affected 2025-10-30 14:30 (ET) Investigation still underway – no estimated time of resolution All clients submitting trade data using the eManifest and CERS portals. Description UPDATE 1: We…

TCC25-0155 CERS and eManifest Portals Intermittent Access Problem

CERS and eManifest Portals Intermittent Access Problem Start Date / Time End Date / Time Clients Affected 2025-10-30 14:30 (ET) Initial investigation underway All clients submitting trade data using the eManifest and CERS portals. Description The CBSA is currently experiencing intermittent access…

(Resolved | Résolu ) NEICS and NEXCOL outage / Panne du NSCEI et du NCEED

We have confirmed that the recent access issues are related to yesterday’s system outage. The problem has been fixed but it will take time for the changes to reach all users. We recommend users attempt to access the system(s) periodically. Our Help Desk is available if you require immediate…

TCC25-0153 - Time Change

Commercial Client Bulletin Time Change TCC25-0153 Start Date / Time End Date / Time Clients Affected 2025-11-02 01:30 (ET) 2025-11-02 02:30 (ET) All clients who use EDI, eManifest, CERS and CARM portals to transmit their trade date. Description In order to complete the time change from Eastern…
MEMBERS ONLY

Looking for your input: CFIA examples to support our advocacy work

In past meetings the OGD/PGA Issues Committee identified several concerns that have been shared with the Canadian Food Inspection Agency (CFIA). As part of the committee’s ongoing work, we continue to seek real-world examples from members to help strengthen our advocacy efforts with the CFIA. Below…

NEICS and NEXCOL outage / Panne du NSCEI et du NCEED

Due to an unexpected technical outage, the New Export Import Controls System (NEICS) and New Export Controls Online (NEXCOL) system are currently unavailable for external users. Our teams are working diligently to restore service as soon as possible. Our Help Desk is available if you require…

Resolved: GAC NEICS site down

Our teams have resolved the issue and restored access to NEICS and NEXCOL. Please contact our help desk if you experience any issues accessing the systems. Phone: 613-944-1265 or toll free at 1-877-808-8838 Service hours: 08:00 - 17:00 ET Email: [email protected] | NEXCOL-NCEED…

Update: GAC NEICS site down

Message from Global Affairs Canada: Our teams have identified the issue and are working on a solution. Currently, there is no ETA for the fix. We will keep you informed as the situation changes. Our Help Desk is available if you require immediate assistance with an urgent permitting request. Phone…
MEMBERS ONLY

GAC NEICS site down

Global Affairs Canada's permit site New Export Import Control System - NEICS-NSCEI.Canada.ca is currently experiencing technical issues and is not accessible at this time. We reached out to Global Affairs Canada and they advised: Our communications team will be providing an update on the issue…
MEMBERS ONLY

DeepClear Solution Inc. – CSCB Membership Application

We received an application for membership from DeepClear Solution Inc. The CSCB contact is Wing Sheung Chu, Director, who is also the qualified officer. The licence was issued in January 2025. The contact information follows: DeepClear Solution Inc. 7100 Woodbine Ave, Suite 111 Markham , ON L3R 5J2…
MEMBERS ONLY

Reminder: A48 RMD Correction Changes Effective November 1, 2025

Starting on November 1st , 2025, the Canada Border Services Agency (CBSA) will no longer accept requests for corrections on form A48 for the following two data elements: customs port of release and sub-location code. Proof of Release An unaltered EDI Release Notification System (RNS) released…

TCC25-0154 - CBSA Commercial Database Scheduled Maintenance

CBSA Commercial Database Scheduled Maintenance Start Date / Time End Date / Time Clients Affected 2025-10-29 13:00 (ET) 2025-10-29 13:15 (ET) All clients and service providers who transmit electronic commercial trade data to CBSA Description The CBSA will conduct a scheduled system maintenance of…