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TCC25-0128 CARM- Delay of Release Information

Start Date / Time 2025-09-25 08:45 (ET) Clients Affected All CARM EDI, API and Portal Clients Description There is a delay in the receipt of Release Information within CARM, which may result in clients receiving the reject message "No Release Found". Action Required Please refer to the contingency…
MEMBERS ONLY

Typo in D17-4-0

This morning, a member let us know that there's a typo in the recently updated Memorandum D17-4-0: Courier Low Value Shipment Program, found in p.11 and shown in the screenshot below. The D-memo incorrectly refers to form BSF18 when it should say form BSF18 6. The link to the form is correct. We…

Unexpected Delay of Statement of Account - CARM

CARM Client Support (CCS) RE: Unexpected Delay of Statement of Account A technical issue occurred overnight resulting in the Statement of Account being sent at a slower than normal rate this morning on September 25, 2025. Brokers and Importers may encounter a delay in receiving the Statement of…

TCC25-0127 - CARM Scheduled Maintenance

Description Due to system maintenance activities, the CARM Client Portal, CAD EDI, CAD API, Tariff, Duty & Taxes Calculator, and Bond API will be unavailable on Saturday, September 27, 2025 from 21:00 (ET) until Sunday, September 28, 2025 at 13:00 (ET). Action Required The procedures to follow…

CFIA-AIRS Updates September 25 2025

A) Foot-and-Mouth Disease AIRS Updates Following the lifting of Foot-and-Mouth Disease (FMD) restrictions for Austria, new import requirements have been implemented in the Automated Import Reference System (AIRS) for commodities originating from Austria. The list of affected commodities is available…

Removal of D11-4-27 / Retrait du D11-4-27

Please note that Memorandum D11-4-27, Canada-Costa Rica Free Trade Agreement (CCRFTA): Costa Rica Free Zone Regime will be removed from the CBSA website due to its obsolete information. Veuillez prendre note que le Mémorandum D11-4-27, Accord de libre-échange Canada-Costa Rica (ALÉCCR) : régime des…

TCC25-0126 - RESOLVED - Delays in Processing EDI and eManifest Portal Messages

Start Date / Time End Date / Time Clients Affected 2025-09-23 16:30 (ET) 2025-09-23 20:05 (ET) All clients and service providers who transmit trade data using EDI and eManifest portal. Description The problem reported below has now been resolved. The CBSA is receiving and processing Electronic Data…

TCC25-0126 Delays in Processing EDI and eManifest Portal Messages

Start Date / Time 2025-09-23 16:30 (ET) Clients Affected All clients and service providers who transmit trade data using EDI and eManifest portal. Description The CBSA is receiving and processing Electronic Data Interchange (EDI) and eManifest portal inbound data. However, there is a delay in…

TCC25-0125 RESOLVED --Delays in Processing EDI and eManifest Portal Messages

The problem reported below has now been resolved. The CBSA is receiving and processing Electronic Data Interchange (EDI) and eManifest portal inbound data. However, there is a delay in sending outbound messages such as acknowledgements, reject messages and notices (e.g. RNS, completeness notices…

Updated: Memorandum D17-4-0: Courier Low Value Shipment Program

Memorandum D17-4-0: Courier Low Value Shipment Program was updated on September 22, 2025. Updates made to this D-memo This memorandum has been revised to: provide clarity and accuracy of information incorporate existing directives within policy and updates to policy amend the low value shipment (LVS…

Clarification on USDA-APHIS conditions for plants considered ‘from Canada’

USDA-APHIS sent an email to stakeholders on June 13th that announced an update to the Plants for Planting – from Canada reference document in the Agricultural Commodity Import Requirements (ACIR). The update clarified an exception for plants imported into Canada in growing media under the Canadian…

SIMA ACE Web Application scheduled maintenance

The ACE Web Application will be unavailable on Thursday, September 25 from 5:00 a.m. to 7:00 a.m. Eastern Time (ET) due to scheduled, regular maintenance. L'application Web DEDAC ne sera pas disponible le jeudi 25 septembre de 5 h à 7 h heure de l'Est (HE), en raison d'un entretien régulier et prévu…