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Commercial Systems Outage / Panne des systèmes commerciaux
October 3, 2025
On Sunday, September 28, 2025, following a planned systems maintenance update, the CBSA hit a problem that shut down its primary border processing systems (ACROSS, Single Window, eManifest and Commercial Exports). While the problem has been resolved, the fall-out continues to impact operations. The…
MEMBERS ONLY
Duplicate Releases Received for One TN, Due to Outage
October 3, 2025
Members, the CSCB has been made aware of two scenarios regarding duplicate release information being received. We have reached to the CBSA and are sharing their replies below. We’re starting to receive EDI electronic messages in our system but are finding the releases are coming through back dated…
New consolidated certificate – avian and porcine meals to Vietnam
October 3, 2025
(Le français suit) The CFIA has negotiated a new consolidated export certificate (HA3254) for porcine and avian origin meals to Vietnam. The certificate is, or will be shortly available through your local CFIA office and may be used immediately. This new certificate replaces the following, which…
Carney's U.S. point person says tariffs deal hasn't hit a 'dead end'
October 3, 2025
Canada-U.S. Trade Minister Dominic LeBlanc said Thursday the federal government is still holding out hope the two countries can reach a deal on punishing American tariffs before the Canada-U.S.-Mexico Agreement (CUSMA) comes up for review next year. Speaking to the Senate's foreign affairs and…
TCC25-0135 - UPDATE 22 - Delays in Processing EDI and eManifest Portal Messages
October 3, 2025
Start Date / Time End Date / Time Clients Affected 2025-09-29 05:30 (ET) Root Cause Identified – Ongoing Processing Delays All clients and service providers who transmit trade data using EDI and eManifest portal. Description UPDATE 22: *** While the issue has been resolved, the residual impact…
TCC25-0135 - UPDATE 21 - Delays in Processing EDI and eManifest Portal Messages
October 2, 2025
Start Date / Time 2025-09-29 05:30 (ET) End Date / Time Root Cause Identified – Ongoing Processing Delays Clients Affected All clients and service providers who transmit trade data using EDI and eManifest portal. Description UPDATE 21: *** While the issue has been resolved, the residual impact…
TCC25-0138 RESOLVED - CERS, eManifest and CARM Client Portals Intermittent Access Problem
October 2, 2025
Start Date / Time 2025-10-02 15:30 (ET) End Date / Time 2025-10-02 18:00 (ET) Clients Affected All clients submitting trade data using the eManifest, CERS and CARM Client portals. Description The problem reported below has now been resolved. The CBSA is currently experiencing intermittent access…
TCC25-0135 - UPDATE 20 - Delays in Processing EDI and eManifest Portal Messages
October 2, 2025
Start Date / Time 2025-09-29 05:30 (ET) End Date / Time Root Cause Identified – Ongoing Processing Delays Clients Affected All clients and service providers who transmit trade data using EDI and eManifest portal. Description UPDATE 20: *** While the issue has been resolved, the residual impact…
MEMBERS ONLY
CSCB Advocates on Behalf of Members re: TCC25-0135 - Update #2
October 2, 2025
Members, thank you for continuing to send us examples which clearly demonstrate how this historic CBSA technical outage is affecting you and your clients. We're listening and we're here to support. We're hearing that the delays which members are experiencing are getting worse, not better. We've…
TCC25-0138 CERS, eManifest and CARM Client Portals Intermittent Access Problem
October 2, 2025
Start Date / Time 2025-10-02 15:30 (ET) End Date / Time Initial investigation underway Clients Affected All clients submitting trade data using the eManifest, CERS and CARM Client portals. Description The CBSA is currently experiencing intermittent access problems with the Canadian Export Reporting…
MEMBERS ONLY
Part of the Remission Order Set to Expire on October 16, 2025
October 2, 2025
Members, as noted in Customs Notice 25-19: United States Surtax Remission Order (2025). a portion of the United States Surtax Remission Order is set to expire on October 16, 2025. In reference to the columns and schedules in the Note above, please refer to the full text of the Order found here. Here…
Commercial Carriers To Avoid Fort Erie Peace Bridge Crossing
October 2, 2025
Please be aware that the Buffalo and Fort Erie Public Bridge Authority website has posted the following alert: The Buffalo and Fort Erie Public Bridge Authority advises all Canada-bound commercial carriers to avoid the Peace Bridge crossing until further notice, due to ongoing processing delays…
TCC25-0135 - UPDATE 19 - Delays in Processing EDI and eManifest Portal Messages
October 2, 2025
Start Date / Time 2025-09-29 05:30 (ET) End Date / Time Root Cause Identified – Ongoing Processing Delays Clients Affected All clients and service providers who transmit trade data using EDI and eManifest portal. Description UPDATE 19: *** We have identified the root cause of the issue, it has not…
Consultation on the use of the customs broker business number (BN)
October 2, 2025
The "Consultation on the use of the customs broker business number (BN) following importer of record regulatory legislative changes" has begun and will run for only the month of October, closing on Friday, October 31, 2025. The Canada Border Services Agency (CBSA) is seeking feedback on new…
Are you interested in advancing your career? Enrol in the 2025-2026 Certified Customs Specialist (CCS) course!
October 2, 2025
Don’t miss out— registration remains open for the 2025–2026 Certified Customs Specialist (CCS) course until October 31, 2025. This interactive online course emphasizes the four major customs processes in Canada: reporting, release, accounting, and payment of duties and taxes. Available in either…
TCC25-0135 - UPDATES 16, 17 & 18 - Delays in Processing EDI and eManifest Portal Messages
October 1, 2025
Start Date / Time 2025-09-29 05:30 (ET) End Date / Time Problem Resolved – Delays in Processing Clients Affected All clients and service providers who transmit trade data using EDI and eManifest portal. Description UPDATE 16: ***Please be advised, CBSA has resolved the issue but we are currently…
Tribunal Continues Order—Aluminum Extrusions from China
October 1, 2025
On October 1, 2025, the Canadian International Trade Tribunal continued, with amendment, its order made on January 13, 2020, in expiry review RR‑2018‑008, concerning the dumping and subsidizing of certain aluminum extrusions, originating in or exported from the People’s Republic of China. The…
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Updated: Memorandum D17-5-1; CBSA Responds
October 1, 2025
Members, the CBSA has advised the following regarding the update to D17-5-1: D17-5-1 is under a general review to adapt the d-memo to the context of CARM R3. Since the change to the payment by credit card and debit card is major, it has been immediately added to the current version. Once our Payment…
MEMBERS ONLY
RPP Status on January 15, 2026 - Update from CBSA
October 1, 2025
Members, further to CBSA Bulletin5404 - Rescheduling of Annual Review of Financial Security Requirement for Release Prior to Payment (RPP ), we have inquired whether CBSA intends to remove RPP, which would cause shipment rejects, from importers who have not increased their RPP Financial Security by…
MEMBERS ONLY
CARM Future Releases - Update From CBSA
October 1, 2025
We have been asked by our members if they can expect to see CARM-related system changes in October 2025. We inquired and have been advised by the CBSA that timelines for a Release 5 (‘R5’) have not been set at this time, but that it will not occur in 2025. We will keep you informed when we have more…