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TCC26-0081 CARM Client Portal (CCP) Scheduled Maintenance

Start Date / Time End Date / Time Clients Affected 2026-04-18 08:00 (ET) 2026-04-18 17:00 (ET) All users of the CARM Client Portal (CCP) Description Due to system maintenance, the CARM Client Portal (CCP) will be unavailable Saturday, April 18, 2026 between 08:00 and 17:00 (ET). Action Required…

TCC26-0078 - RESOLVED - Integrated Import Declaration (IID) Processing Delay

Start Date / Time End Date / Time Clients Affected 2026-04-16 15:17 (ET) 2026-04-17 15:16 (ET) All clients and service providers who transmit trade data using the Integrated Import Declaration (IID) and Document Image Functionality (DIF) Description The problem reported below has now been resolved…

TCC26-0075 - COMPLETED - EDI/Portal SCHEDULED Maintenance Unavailability

Start Date / Time End Date / Time Clients Affected 2026-04-19 04:05 (ET) 2026-04-19 09:45 (ET) All clients and service providers who transmit trade data using the eManifest Portal. Description Please note that all systems have been restored and functioning normally. Sunday April 19, 2026 from 04:05…

TCC26-0080 - RESOLVED - Volume Related Processing Delays

Start Date / Time End Date / Time Clients Affected 2026-04-17 11:00 (ET) 2026-04-17 23:28 (ET) All clients and service providers who transmit trade data using EDI and eManifest portal. Description The problem reported below has now been resolved. The CBSA is receiving higher than usual volumes of…

TCC26-0083 - RESOLVED - CERS Portal Processing Issues

Start Date / Time End Date / Time Clients Affected 2026-04-19 15:29 (ET) 2026-04-19 20:33 (HE) All clients and service providers who transmit commercial documents using the CERS Portal Description The problem reported below has now been resolved. The CBSA is experiencing intermittent problems…

CFIA-AIRS Updates April 20, 2026

A) Chapter 01 Chapter 01 was published to: i) change the release recommendation from “Refer to CFIA – veterinary inspection” to “Refuse entry” for the following HS codes with the end uses “Breeding”, “Canadian animals returning to Canada”, “Feeding for slaughter”, “Immediate slaughter”, “Other end…
MEMBERS ONLY

CBSA responds to CSCB feedback on Valuation for Duty regulatory amendments

As reported in January 2026 ( CSCB submission to VFD regulatory consultations | CSCB National Office ), the CSCB submitted comments to the Canada Border Services Agency (CBSA) with respect to proposed amendments to the Valuation for Duty Regulations. The full text of the CBSA’s response is provided…
MEMBERS ONLY

[Letter Template] Books and Record-keeping for NRIs

NRIs who wish to engage a customs broker in Canada to store their books and records must: Apply in CARM. Submit a BSF900 form. Provide a letter or other document from the customs broker (or third party) confirming their agreement to retain the books and records at the specified location and make…

Suspension of exports of pet food - China

Please note that, effective immediately, no export certificates for pet food to China (HA2756) are to be signed. This certificate has been suspended until further notice. Shipments currently en route to China should be accepted without issue. Should any shipments be refused upon arrival in China…
MEMBERS ONLY

RESOLVED - Issues with API and error code 502

The problem reported below has now been resolved. We have been advised that there are issues with API and error code 502 is still being received. We have escalated this to the CBSA and will advise members when an update is received.

TCC26-0080 - Volume Related Processing Delays

Start Date / Time End Date / Time Clients Affected 2026-04-17 11:00 (ET) All clients and service providers who transmit trade data using EDI and eManifest portal. Description UPDATE 1: The delay is now approximately 4-6 hours. The CBSA will continue to provide updates when new information is…

TCC26-0079 System Outage Contingency Plan Update

La version française suit The purpose of this message is to confirm that an update to the System Outage Contingency Plan (SOCP) has been published to the CBSA website on Thursday, April 16, 2026. The SOCP is available at: System Outage Contingency Plan: CBSA commercial systems Summary of updates…

TCC26-0078 - Integrated Import Declaration (IID) Processing Delay

Start Date / Time End Date / Time Clients Affected 2026-04-16 15:17 (ET) Investigation still underway– no estimated time of resolution All clients and service providers who transmit trade data using the Integrated Import Declaration (IID) and Document Image Functionality (DIF) Description UPDATE 2 -…

TCC26-0077 - RESOLVED - Volume Related Processing Delays

Start Date / Time End Date / Time Clients Affected 2026-04-16 10:15 (ET) 2026-04-16 17:35 (ET) All clients and service providers who transmit trade data using EDI and eManifest portal. Description The problem reported below has now been resolved The CBSA is receiving higher than usual volumes of…

Animal Feed – Policy and Procedures Updates

The Canadian Food Inspection Agency (CFIA) has published updates to Regulatory Guidance 1 (RG-1) for livestock feed submissions. These updates align with the Feeds Act and the Feeds Regulations, 2024 , and replace the previous versions of : RG-1 Introduction – Regulated livestock feeds in Canada RG…

TCC26-0077 UPDATE 1 Volume Related Processing Delays

Start Date / Time End Date / Time Clients Affected 2026-04-16 10:15 (ET) All clients and service providers who transmit trade data using EDI and eManifest portal. Description The CBSA is receiving higher than usual volumes of Electronic Data Interchange (EDI) and eManifest portal messages resulting…